Privacy policy

Effective Date: January 16,2025

At Sultry by Sischel, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with our brand. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Identification Information

Name
Email address
Phone number
Shipping/billing address
Payment information (via secure third-party payment processors)
Account credentials (if applicable)

b. Non-Personal Identification Information

IP address
Browser type and version
Time zone setting
Device type
Referring/exit pages
Usage data (how you interact with our website)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and provide personalized services. You can adjust your browser settings to refuse cookies, but doing so may affect certain functionalities on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders or requests
To provide customer support and respond to inquiries
To improve our website, services, and products
To send marketing communications, with your consent (you can opt-out at any time)
To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties under certain circumstances:

Service Providers: Third-party vendors who assist us in operating our website, processing payments, and fulfilling orders.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or to comply with a legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access and Correction: You can request access to the personal data we hold about you and request corrections if needed.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly.

If you wish to exercise any of your rights, please contact us using the information provided below.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Sultry by Sischel. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Sultry by Sischel
Email: shop@sultrybysischel.com
Phone: 855-436-2543
Address: 1229 Johnson Ferry Rd, Suite 102 Marietta, GA 30068